Covid-19

Following recent government guidance and advice relating to the spread of Covid-19, we would like to reassure our clients and associates that we have carried out a review of our operations, including enabling home working, to ensure that our operational capability and your transaction is not affected.

We are confident that the changes in working which we have successfully implemented will have no discernible impact on our clients.

Emails

At this time, please can we direct you to communicate with your Case Manager by email. You will find your Case Manager’s email address on any written correspondence that you have received from us.

Telephones

Due to the adjustments that we have made to our usual operations, we would direct you to contact us by email.

Thank you

Our aim is to minimise the impact on our clients and your co-operation in preferring email communication would assist us in doing so. We would like to thank our clients for their understanding and kind cooperation during this time.